by Steve Adubato, PhD

We've been getting interesting feedback from readers to the Q&A format. People have written in with a variety of challenging communication questions and issues. Topics including delegating, coaching as well as communicating with difficult employees have been addressed. This week we tackle the issue of organizational change.

by Steve Adubato, PhD

Did you ever notice how good parents are at saying “no?” We say it to our kids all the time. The clichés around parents saying “no” are legendary; “No means no.”
“What part of no don’t you understand?”

by Steve Adubato, PhD

We communicate in so many different ways beyond the words we use. Ever day we send hundreds of messages to others at work and at home. Yet, only the most astute and aware communicators recognize how they are received and perceived.

by Steve Adubato, PhD

Management teams of public companies continue to be challenged by the question of how best to communicate with their independent boards of directors. In the post-Enron era and new federal laws encouraging boards to be more actively involved, these communication challenges are greater than ever.

by Steve Adubato, PhD

A lot of people think the smarter you are or the higher your IQ is, the more effectively you communicate. Not true. The correlation between intellect and connecting with others, particularly at work or at home, isn’t very high. In fact sometimes, believing that you are the smartest person in the room gets in the way of communicating effectively.

by Steve Adubato, PhD

There are countless books and Web sites that talk about the importance of networking. Having a great Rolodex or database is important, but how you communicate with your networking contacts may be even more critical. There is a fine line between being persistent and being a pest. Where is that line and how do you know when you have crossed it? How do you make your contacts feel as if you are not using and abusing them?

by Steve Adubato, PhD

Most people use jargon in the world of business and aren’t even aware of it. Consider one particularly irritating buzz phrase, “at the end of the day…I’m confident you will see our earnings turn around.” At the end of what day? What a dumb expression. Yet, I’ve heard it used by countless executives in every professional arena. It is really nothing more than a stalling technique. It’s a way to make what you are about to say seem more important than it really is.