By Steve Adubato, Ph.D.

The issue of eye contact can’t be overemphasized as a valuable and important communication and leadership tool because it is true that the eyes are the windows to the soul. They communicate something beyond and even deeper than words. That’s why you may not be anxious to do business with someone who can’t look you in the eye. And that’s why we can’t help making negative judgments about people who have shifty or beady eyes. That’s also why it’s so unnerving when someone “rolls” his or her eyes while we’re talking.

By Steve Adubato, Ph.D.

Most of us make a commitment to better ourselves in some way. For example, we set specific goals to eat healthier, workout more, spend more time with the family or get to bed earlier. But how many of us make a commitment with specific goals to become a more effective leader and communicator?

By Steve Adubato, Ph.D. 

This column is not about politics - rather it’s about the state of our country. It’s about civility. It’s about the essence of leadership and the need for all of us to keep our minds open to “other” perspectives, information and facts.

By Steve Adubato, Ph.D.

There’s too much information out there and it seems to be getting worse every day. Often people say that the problem in a particular organization is that “more communication is needed.” However, the fact is, it is rarely more communication or information that is lacking, but rather, more effective, relevant and strategic information.

Steve Adubato, Ph.D.

Picking a speaker for a particular event can be complicated. Often, people go with the biggest name or an expert in a particular field. They go with the star athlete, the entertainer, the business leader, among others. However, when it comes to selecting a speaker for an event, care should be taken to be sure that the speaker you choose is the right fit for your organization as well as for the overall goal of the event itself.

Steve Adubato, Ph.D.

Many organizations say all the right things about strategic planning: “We just had a two-day strategic planning retreat” or “We need to do our strategic plan.” Yet, talking the talk about strategic planning is not the same as walking the walk. Others have a decidedly negative view of strategic planning: “We don’t have time to do a strategic plan. Plus, things are constantly changing, so what’s the point of having a plan we are never going to use?”

Steve Adubato, Ph.D.

New people come into organizations all the time. Too often, critical communication mistakes are made and opportunities are missed early on. Bad habits are developed and unhealthy patterns are established. If you wait too long, it becomes extremely difficult to fix the situation and those new employees become less than productive.