By Steve Adubato, Ph.D.

People often confuse being busy with being productive. One of the reasons professionals spin their wheels without moving forward is that they don't set realistic and relevant goals. People engage in a series of activities that cause them to work long hours. Yet, after six months or a year, what has been accomplished? Activities or a “to do” list might look like this; Answer all my e-mail by the end of the day. Or, meet with my staff once a week...

By Steve Adubato, Ph.D.

We all negotiate. We negotiate just about everything. Being a good negotiator is about being a first-rate communicator and empathetic leader. It doesn't simply mean being a good public speaker, but a thoughtful, sensitive and aware communicator and leader who understands and respects other people and the complexity of the process.

When asked, most folks say that they consider themselves leaders of one sort or another. But leadership is not an absolute thing. It is not black and white. Some days we are better leaders than others. In fact, we demonstrate superior leadership on one specific task and a short time later we fall on our face when up against another. Leadership is relative, and the really great leaders are constantly engaged in self-examination and finding ways to get better.

By Steve Adubato, Ph.D.

Many leaders are expected to facilitate internal workshops or training seminars. Accountants lead seminars about new tax laws; lawyers for new courtroom procedures; or doctors regarding the latest clinical findings and its implications for patient care. Only one catch—knowing a subject extremely well is only part of the communication equation when it comes to leading a workshop.

By Steve Adubato, Ph.D.

The issue of eye contact can’t be overemphasized as a valuable and important communication and leadership tool because it is true that the eyes are the windows to the soul. They communicate something beyond and even deeper than words. That’s why you may not be anxious to do business with someone who can’t look you in the eye. And that’s why we can’t help making negative judgments about people who have shifty or beady eyes. That’s also why it’s so unnerving when someone “rolls” his or her eyes while we’re talking.

By Steve Adubato, Ph.D.

Most of us make a commitment to better ourselves in some way. For example, we set specific goals to eat healthier, workout more, spend more time with the family or get to bed earlier. But how many of us make a commitment with specific goals to become a more effective leader and communicator?

By Steve Adubato, Ph.D. 

This column is not about politics - rather it’s about the state of our country. It’s about civility. It’s about the essence of leadership and the need for all of us to keep our minds open to “other” perspectives, information and facts.