"Memorizing Presentations Won't Work"
by Steve Adubato, Ph.D. |
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Jane is a manager in a Fortune 500 company, who has an important
presentation coming up. She’s been practicing her speech over
and over again, reading it, word for word, from a script she keeps
writing and rewriting. She’s trying to memorize it, but is
getting increasingly frustrated when she loses her place and in
turn her concentration. Yet millions of professionals practice their
presentations in this way and pay a hefty price when the time comes
to stand and deliver and connect with important stakeholders.
Jane’s frustrating experience raises some challenging questions.
Question: Why do so many professionals attempt
to write and then memorize their presentations?
Answer: Because they mistakenly believe that this
approach gives them more control. Many are convinced that they must
get every word into their presentation exactly the way they have
it planned. They mistakenly believe that this misguided approach
will make them come off as well-practiced and organized. Yet too
often, they present in a stilted, stiff manner and ultimately they
are lacking in their ability to persuade.
Question: What are some additional disadvantages
of trying to memorize your presentation?
Answer: The biggest one is losing your place or
your train of thought. New York City Mayor Michael Bloomberg was
giving a commencement speech soon after he was first elected. He
was reading the speech verbatim (clearly written by a staffer) when
he lost his place in attempting to deliver a dramatic and powerful
point. Once he fumbled his words, the moment was lost and Bloomberg
had a hard time getting the crowd back. It’s bad enough when
you lose your place when actually reading from a script, but what
happens if you’re trying to memorize your presentation and
lose your train of thought? How do you segue to your next point?
The problem is that memorizing causes you to focus too much on specific
words and not enough on important themes, points and messages.
Question: But aren’t great presentations
all about using the right words at the right time to get across
the right message?
Answer: This is a big misconception in the communications
world. We get caught up in thinking about famous quotes from great
speeches (John F. Kennedy: “Ask not what your country can
do for you; ask what you can do for your country”). Sure,
it’s a great one-liner, but Kennedy practiced that line written
by a speechwriter over and over again. His timing was impeccable,
and his pausing precise. But the rest of us aren’t John F.
Kennedy or even Ronald Reagan. Most professionals should focus on
powerful ideas that get triggered through a bulleted outline by
key words as opposed to trying to remember complete sentences and
paragraphs. That’s too much to ask, and ultimately is a prescription
for a communication disaster.
Question: So you’re advocating speaking
off the cuff in an extemporaneous fashion?
Answer: Not really. Again, it’s about the
bullets in your outline triggering emotions and in turn your words.
People respond to other people whom they feel are communicating
in a genuine, conversational and confident fashion. So, scrap your
script. Get rid of the prepared text. Stop memorizing and start
communicating. Speak what you feel and trust that the words will
follow, even if they don’t come out exactly the way you planned.
Most audiences will give you the benefit of the doubt and not judge
you if you momentarily lose your place or a thought escapes you.
However, you’re more likely to recover quickly and more naturally
(“I remember now…the point I want to make is…”).
That’s the way people talk. That’s the way people connect.
Memorizing won’t work. Trust yourself and your audience. The
payoff will be worth it.
Dr. Steve Adubato coaches and speaks on the subjects of communication
and leadership and is the author of the book "Speak from the Heart."
Write to him at The Star-Ledger, 1 Star-Ledger Plaza, Newark, NJ
07102, or click here
to contact him through this web site. |