Workplace Debating Requires
Great Communication
by Steve Adubato, Ph.D. |
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Presidential candidates aren't the only ones debating these days.
Debating skills are critical to any professional who seeks to persuade
workplace colleagues on important projects or initiatives.
With this in mind, consider some tools that will help you in meetings,
boardrooms or any professional situation where debating skills are
needed.
--Plan but don't cram. Of course you must know your subject matter,
but too often people cram reams of data into their head that by
the time they are asked to argue their point of view, they are on
information overload.
--Unlike high school or college forensics, debates aren't really
about how much you know on a given topic. Instead, they are about
how much conviction you have about the two or three main points
you are communicating. If your audience believes you believe, you
have a big debating edge.
--Have a plan but be flexible. Communicating key messages is critical,
but sometimes in these public exchanges, opportunities arise that
great communicators must seize. Being disciplined is not the same
as being inflexible. So keep your eyes and your mind open.
--Your tone of voice matters. Be strong and confident when debating
a colleague, but there is no reason to yell. Raising your voice
can communicate the message to others that you're actually not too
sure of your position.
--When your workplace debate "opponent" is speaking,
show respect. Look at him. Don't go through your notes or prepare
for the next thing you want to say. Avoid sarcastic facial expressions.
No rolling of the eyes.
--Speaking of non-verbal communication, stand, don't sit, if at
all possible. Further, your posture matters. No slouching or swaying
back and forth. Avoid leaning on a podium or conference table. Stand
tall and erect, but don't be a wooden soldier.
--Of course you are there to argue a specific position, however,
great workplace debaters aren't afraid to acknowledge a good point
an opponent makes. Just don't do it too much or your audience will
wonder how passionate you are about your position.
--Avoid canned one-liners. They are overrated and it is extremely
difficult to deliver them at the right time without it seeming that
you are forcing the issue.
--Disagree, but don't be disagreeable. Always be respectful of
your debate opponent. No name-calling or dismissing his position
with comments such as; "That's the dumbest argument I've ever
heard, Jim!" Even if people agree with your content, they will
be turned off by your style.
--Don't be afraid to smile. Even though it is a debate, one of
the biggest problems debaters have is that they appear to take themselves
and their position too seriously. You can be a professional and
argue with conviction and still be relaxed and comfortable with
yourself and the situation you are in.
--Identify three or four predictable points your opponent is likely
to make and prepare to challenge him and shift the conversation
back to your main message.
--When debating, avoid beginning sentences with qualifiers such
as "I think" or "I believe." These phrases only
weaken your argument and make you seem unsure.
--Finally, never interrupt a questioner, who is a potential decision-maker,
regarding the idea you are proposing. Let the full question be put
on the table, then take a beat before responding. In debates and
in most workplace situations, nobody likes a know-it-all.
What was the last workplace debate you were in? How did you do?
Write to me.
Dr. Steve Adubato coaches and speaks on the subjects of communication
and leadership and is the author of the book "Speak from the Heart."
Write to him at The Star-Ledger, 1 Star-Ledger Plaza, Newark, NJ
07102, or click here
to contact him through this web site.
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