by Steve Adubato, PhD
Television has changed our lives in so many ways. It’s where most people still get most of their information. It’s amazing how much time people spend watching television, either actively or passively. It can turn many into couch potatoes and some into zombies. It’s also changed the way we communicate and how we expect others to communicate.
by Steve Adubato, PhD
It’s amazing how often we say or do something and another person misinterprets it. It happens so often, we are not even aware of it. Getting on the same page is a lot more difficult than you think. Yet, misunderstandings and miscommunications are avoidable.
by Steve Adubato, PhD
The Star-Ledger recently published the results of a survey sponsored by Right Management Consultants and the International Association of Business Communicators Research Foundation.
by Steve Adubato, PhD
All of us conduct interviews. Journalists, professionals hiring new employees, salesmen trying to learn about a potential client or customer, or department managers asked to moderate a panel discussion around a pressing topic. With this in mind, consider the following questions and answers that will help you better understand the “art” of the interview:
by Steve Adubato, PhD
“The road to the heart is the ear”--Voltaire. Listening. Most of us say we need to get better at it, but understand little about why it is so hard and what it really takes to get better. We interrupt and we get interrupted all the time. We frustrate others and we are frustrated when we feel ignored. Poor or lazy listening adversely affects relationships and causes unnecessary confusion in the workplace and at home.
by Steve Adubato, PhD
Serving on a board can be a gratifying experience. It could also be frustrating and confusing. Much attention has been given to the role of corporate boards in the post-Enron era. But corporate boards aren’t the only ones people serve on. Professionals are on boards of hospitals, volunteer organizations, community and cultural institutions or the local little league.
by Steve Adubato, PhD
Pam Fischer is the VP for Public Affairs for AAA New Jersey Automobile Club in New Jersey. She communicates all the time about transportation and safety related issues. But Pam is a bit frustrated. The question and issue she raises is one all of us in business face. She asks, “What's it going to take to get folks to realize that e-mail isn't the answer to everything? Sometimes a phone call is the better way to go -- it cuts down on e-mails flying back and forth (particularly when you're asked to respond and that response begets another question, etc.). What’s your take on this?”